Global National: July 9, 2022 | Rogers CEO apologizes, says "maintenance upgrade" caused outage

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Global National: July 9, 2022 | Rogers CEO apologizes, says "maintenance upgrade" caused outage

The president and CEO of Rogers Communications has apologized for a serious network outage that disrupted service for more than 10 million Canadians. The “network system failure” was caused by a maintenance upgrade, he says. In an interview with Global News, Tony Staffieri said there was “a maintenance upgrade in our core network, and that caused our routers to malfunction.” Brittany Rosen tells us what went wrong, and what's being doing about it. Overlooked for too long: on Saturday the Prime Minister of Canada, Justin Trudeau, paid tribute to the men of the No. 2 Construction Battallion, Canada’s only all-Black unit in the First World War. Global's Alexa MacLean was on hand for this moment in Canadian history. Hundreds of firefighters are trying to stem the tide of the Washburn Wildfire in Yosemite National Park, but high winds are fueling the rapid growth of the flames...and threatening some of the oldest trees in the world. Jennifer Johnson has more on this and many more fires threatening the region. Global's Ross Lord takes a look at one couple who won a $3000 settlement against Air Canada in small claims court...and the implications this ruling could have for many Canadians who have been left feeling frustrated by recent frustrations with last-minute cancellations with air carriers. Some communities in Australia are looking at their second, third or even fourth damaging flood of the year so far. But even so, opinions when it comes to global warming are very divided in the island nation. Global's Redmond Shannon has more. For more info, please go to https://globalnews.ca/national/program/global-national Subscribe to Global News Channel HERE: http://bit.ly/20fcXDc Like Global News on Facebook HERE: http://bit.ly/255GMJQ Follow Global News on Twitter HERE: http://bit.ly/1Toz8mt Follow Global News on Instagram HERE: https://bit.ly/2QZaZIB #GlobalNews #GlobalNational #rogersoutage
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Global National: July 9, 2022 | Rogers CEO apologizes, says 'maintenance upgrade' caused outage

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The president and CEO of Rogers Communications has apologized for a serious network outage that disrupted service for more than 10 million Canadians. The “network system failure” was caused by a maintenance upgrade, he says.

In an interview with Global News, Tony Staffieri said there was “a maintenance upgrade in our core network, and that caused our routers to malfunction.” Brittany Rosen tells us what went wrong, and what's being doing about it.

Overlooked for too long: on Saturday the Prime Minister of Canada, Justin Trudeau, paid tribute to the men of the No. 2 Construction Battallion, Canada’s only all-Black unit in the First World War. Global's Alexa MacLean was on hand for this moment in Canadian history.

Hundreds of firefighters are trying to stem the tide of the Washburn Wildfire in Yosemite National Park, but high winds are fueling the rapid growth of the flames...and threatening some of the oldest trees in the world. Jennifer Johnson has more on this and many more fires threatening the region.

Global's Ross Lord takes a look at one couple who won a $3000 settlement against Air Canada in small claims court...and the implications this ruling could have for many Canadians who have been left feeling frustrated by recent frustrations with last-minute cancellations with air carriers.

Some communities in Australia are looking at their second, third or even fourth damaging flood of the year so far. But even so, opinions when it comes to global warming are very divided in the island nation. Global's Redmond Shannon has more.

For more info, please go to

Subscribe to Global News Channel HERE:
Like Global News on Facebook HERE:
Follow Global News on Twitter HERE:
Follow Global News on Instagram HERE:
#GlobalNews #GlobalNational #rogersoutage


Global National: July 9, 2022 | Rogers CEO apologizes, says 'maintenance upgrade' caused outage

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