Why you need a Cancellation Policy as a Hairstylist or Salon with Dawn Bradley (easy verbiage!)
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Why you need a Cancellation Policy as a Hairstylist or Salon with Dawn Bradley (easy verbiage!)
8, 952 | 5 год. назад | 324 - 0
HOW TO AVOID HAVING CANCELLATIONS 🙅
Have you ever had a day that you get to work on time and ready for a full day...then you see that THREE LAST MINUTES cancellations on your books that you know you won’t be able to fill day of?! Or have you ever had that one client who schedules, and reschedules, then finally cancels last minute over an over again?
I’ve been there and let me tell you, it really sucks!
I sat down with the boundaries + communication expert herself, Dawn Bradley, while in Toronto and asked her why it is so important to have a cancellation policy and why SO many hairstylists are afraid to implement it!
Whether we think we are being rude or mean by vocalizing that we have a cancellation policy OR we may feel like we are demanding the professional respect we aren’t sure we even have in ourselves (you’re not alone)!
After dealing with cancellations herself, Dawn, developed a straightforward and easy to follow guide for consultations and cancellation policies (and how to implement including the verbiage to vocalize them) that you can check out here:
Check out Dawn on Instagram to see TONS of incredible resources on to have better boundaries as a hairstylist so you don't end up burning out!
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