
Matt interviews Jeff from Daikin at the 6th Annual HVAC/R Training Symposium about their exciting new Hero cloud service. Jeff explains how this innovative tech connects to VRF outdoor units, continuously streams operational data to the cloud, and alerts technicians about system issues before they become major problems. Learn how Hero helps reduce truck rolls, provides remote diagnostics for problems like dirty fan coils, and improves service efficiency—all without requiring access to the customer's building network.