Out of the Lab Into the Real World | The Feelings Lab Ep 19 Empathy in User Research Clip 1

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Hume AI CEO Dr. Alan Cowen clarifies the differences between studying human behavior in academia vs. user research in the real world.

Join Dr. Alan Cowen, CEO of Hume, and dscout CEO Michael Winnick with host Matt Forte as they discuss Empathy and User Research. How can we foster empathy with users at the speed and scale needed to drive innovation in AI? How does empathy help researchers design products and product experiences? How can we get “out of the lab” to study the messy reality of user experience in the real world? How can technology strengthen human bonds and connections, not replace them?

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If you have any questions you’d like answered in an upcoming episode, feel free to send them to thefeelingslab@hume.ai.

About Hume AI: Hume AI is an AI research lab and technology company. Our mission is to ensure that future technology is built to serve our emotions, ensuring that as AI gets smarter it remains aligned with our goals.

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