Newegg's Shocking Incompetence

Подробнее о видео

Newegg sold us a motherboard that they knew was damaged. It was even labeled as such and Newegg themselves had started to RMA it, but then they blamed us for the damage.
Sponsor: Get 10% off Squarespace purchases ()

GN 3D Coaster Packs are now on back-order! (This amazing 4-pack of fully custom coasters that we designed and made uses high-quality materials and vibrant, PC-centric designs that you won't get anywhere else. It also supports the weeks of testing we do on content like this! Last time, stock sold out in about 36 hours. Make sure you back-order soon!)

Watch our interview with Newegg (face-to-face):
Newegg responded (sort of):

If you missed the beginning of this story, you can find it here:

We didn’t set out to review Newegg Customer Service, but we did review NZXT’s and you can find that here:

On the positive side, Valve impressed us with the build quality of their Steam Deck and you can see that in our teardown:

Like our content? Please consider becoming our Patron to support us:

TIMESTAMPS

00:00 - Newegg's Shady Practices
02:40 - How Newegg's Return Open Box Policies "Work"
05:55 - Newegg: So Bad They Earned An Unboxing
07:29 - Magnell Associates & Gigabyte RMA
12:10 - Examining the Damage
13:08 - Just Don't Buy Open Box (If You Can Avoid It)
15:59 - Continuing the Tear-Down
17:08 - Conclusion

** Please like, comment, and subscribe for more! **

Links to Amazon and Newegg are typically monetized on our channel (affiliate links) and may return a commission of sales to us from the retailer. This is unrelated to the product manufacturer. Any advertisements or sponsorships are disclosed within the video ("this video is brought to you by") and above the fold in the description. We do not ever produce paid content or "sponsored content" (meaning that the content is our idea and is not funded externally aside from whatever ad placement is in the beginning) and we do not ever charge manufacturers for coverage.

Follow us in these locations for more gaming and hardware updates:

t:
f:
w:

Host: Steve Burke
Video: Andrew Coleman, Keegan Gallick