
In 2017, Joyce Reinhardt and her grandson visited Rita's Italian Ice, where Joyce took a photo of a nearby family. The family’s young daughter sent the picture to their phone. Days later, Joyce received a message from the family, revealing the mother had passed away the day after the photo was taken. They thanked Joyce for capturing their final moment together. Deeply moved, Joyce reflected on the power of small acts of kindness and their lasting impact on others.