Ben Reed, Brian Feenie and Shelby Breger discuss the concept of "Full Stack HVAC" at the 5th Annual HVAC/R Training Symposium. Full Stack HVAC is a framework for categorizing and integrating the various emerging software solutions aimed at improving efficiency and quality in residential HVAC businesses.
The group covers the 7 categories of Full Stack HVAC: sales & design, commissioning, ongoing monitoring, fleet management, field collaboration, customer relationship management, and business intelligence. They explore how leveraging technology across these functional areas can empower ethical contractors to provide high-quality building science at scale.
Key points include the importance of implementation support, getting buy-in across the team, focusing on customer value rather than just tech for tech's sake, and democratizing capabilities like design software. The discussion emphasizes supporting both people and profits through thoughtful digital transformation.
Brian, Shelby and Ben look forward to building out FullStackHVAC.com as a resource hub for HVAC business owners navigating the rapidly evolving software landscape. Check it out to learn more about comparing solutions, implementation best practices, and unlocking your company's full potential ethically and efficiently.