CSMP Item Selection Designing Menus and Customer Satisfaction

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Item selection and designing menus can create customer satisfaction from a management perspective by helping to ensure that the restaurant’s offerings are tailored to the preferences of the customer base. Researching customer preferences can help managers determine which items to include and which to omit from the menu. This can provide customers with options they find desirable, while also helping to reduce food waste and increase profitability. Additionally, designing menus in an eye-catching and organized manner can make it easier for customers to find what they’re looking for and make better-informed selections. A well-designed menu can also help to create a more memorable dining experience. Proper item selection and menu design can ultimately improve customer satisfaction and lead to increased revenue for the restaurant.