Optimizing Operations Through Digital Transformation

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With over 13 years of experience in asset management and maintenance planning, Alex Payne-Billard will share valuable insights on how digital transformation can enhance operational performance. From the development of the digital uptake for an Australian operator to optimizing asset management frameworks for a world-class Rail Loop, Alex has successfully leveraged data-driven solutions to improve asset performance and streamline maintenance operations. Her experience implementing predictive maintenance strategies and enhancing rolling stock management through advanced data analytics has delivered significant improvements in efficiency and reliability.

In this webinar, Alex will explore how digital tools such as asset performance monitoring systems, predictive analytics, GenAI and digital twins can help organizations reduce downtime, improve decision-making, and enhance customer experience. Using case studies from her experience, highlighting lessons learned and how to fill those gaps, she guides the end user on a digital transformation journey. Attendees will gain practical strategies for managing change, improving cross-functional collaboration, and achieving long-term operational success through digital transformation.

Key takeaways from this webinar:
- Enhance Asset Performance with Digital Tools: Leverage predictive analytics, GenAI, and digital twins to reduce downtime and boost operational efficiency.
- Bridge Strategy and Execution: Learn from real-world case studies on optimizing asset management frameworks and implementing predictive maintenance strategies.
- Drive Successful Digital Transformation: Master change management techniques to improve collaboration and deliver seamless customer experiences.

Presenter
Alex Payne-Billard, Lead Engineer, Rail & Mass Transit

Alex Payne-Billard has extensive experience leading digital transformation initiatives and ensuring operational readiness across the transport and infrastructure sectors. In her role at Aurecon, she provided asset management expertise and implemented process improvements for major rail projects, including the Suburban Rail Loop and Queensland Rail’s projects. She successfully leveraged data analytics and digital tools to enhance maintenance strategies, improve asset performance, and streamline operations. Her ability to align digital solutions with business objectives and manage change has been instrumental in driving efficiency and improving customer outcomes.

Additionally, Alex has worked closely with stakeholders to assess system requirements, implement new technologies, and ensure seamless transitions from project delivery to day-one operational readiness. Her focus on customer experience and risk management has allowed her to deliver successful outcomes in complex environments while managing the technical and cultural aspects of digital transformation.

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