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In this video, we will show you how to resolve the issue of your Ezviz camera not recognizing the memory card. Follow these steps to troubleshoot and fix the problem:
Step-by-Step Solutions:
Check Memory Card Compatibility:
✅Capacity and Speed Class: Most Ezviz cameras support microSD cards up to 256 GB with a speed class of at least Class 10 or UHS-I.
✅Manufacturer: Use cards from trusted brands like SanDisk, Samsung, or Kingston.
✅Authenticity: Always buy memory cards from reputable sellers.
Format the Memory Card:
Use a card reader and your computer to format the card with the correct file system:
📝FAT32 for cards up to 32 GB.
📝exFAT for cards larger than 32 GB.
nitialize in the Camera:
🔧Open the Ezviz app, go to the camera settings, and select "Initialize" or "Format" under the storage section.
Update Firmware and Reset:
🔧Keep your camera firmware up-to-date via the app and reset the camera to factory settings if needed.
Test Card in Other Devices:
Check the card in another device to rule out hardware issues.
Contact Support:
If the issue persists, contact Ezviz support at support@ezviz.com or visit their support page.
Recommended Memory Cards:
⭐For the best performance, we recommend the following cards tested by Ezviz:
👉 SanDisk 128GB Ultra:
👉 SanDisk 128GB Extreme.
👉 SAMSUNG PRO Plus 128GB:
👉SAMSUNG 128GB EVO Plus.
These cards are reliable and ensure optimal performance with your Ezviz camera.
Disclaimer:
The information provided is based on Ezviz lab test results. Compatibility may vary depending on manufacturing changes. Please check compatibility before purchasing.
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