
Greg’s background working in the legal and professional side of the company where documentation was the actual product, was a complimentary addition when he joined the team to open source HPCC Systems. His familiarity and experience working with open standards-based markup languages, like XML, helped generate the documentation to a more suitable format to accommodate an open source community. Flavio emphasizes the fact that documentation plays a crucial role when deciding to go open source. A community cannot be formed with just releasing the code itself, proper documentation is a must-have. Over the years, both Jim and Greg have made many contributions to give our users very informative and easy to follow documentation. From tutorials, reference guides, how to videos, cook books, and best practices – (quite a few in multi-languages!) - the written words from Jim and Greg are engrained in every facet of the platform. Our community members depend, and rely heavily on documentation, and this team makes it a high priority to ensure our users can easily find the answer to their question. Throughout the forums, the website, the FAQs, and more, Jim and Greg are at the top of the BFF list with our community!