
Mark can tell you from experience: when workers are disciplined for making mistakes, they have no reason to honestly report any slip ups. Without accurate information, we can't develop effective corrective actions!
Workers need confirmation from leadership that the goal of an incident investigation is systemic improvement, not head-hunting.
♻️ Spread the word: investigations shouldn't end at human error!
#RootCauseAnalysis #humanerror #hop #podcast #safety