One excuse after another...
Season 3, Episode 2
Ramsay tries to get a dysfunctional couple to regain their passion and separate their personal life from their business life. Former guests say the hotel is cluttered and overwhelming, that owners Jonathon and Lisa Krach are unprofessional with their fighting and crying around guests and that they can be too friendly, the food is terrible, and the staff uniforms were often revealing and seemed too much for the setting. Despite a new menu and new décor, the relaunch goes poorly as the owners are unable to cope with the changes. After Ramsay leaves, the owners return to their old menu, old décor, and old ways, and the hotel was ultimately closed after a fire mysteriously broke out in November 2017.
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"You Two Are So Defensive!" | Hotel Hell
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